“If you're a child of store owners, if you're brought up in a store, you learn good manners. You have to be genial, well-liked. You're not going to sell a customer if you're rude. You also get with different age groups, and different types of people. So be respectful. Being respectful is very important. You have to learn this.”
In an interview with David L. Ulin to Los Angeles Times - Gay Talese talks with David L. Ulin http://latimesblogs.latimes.com/jacketcopy/2010/10/gay-talese-talks-with-david-l-ulin.html (October 15, 2010)
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