“In its whole sweep, therefore, information work includes: science, that helps us to understand our problems; technology, that helps us to solve them; and the art of participating in each delicate interpersonal communication into which we are invited. The fusion of these three aspects of the craft creates a “triple glow” of optimal service.”

Source: Information Systems (1973), p. 330.

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Brian Campbell Vickery 84
British information theorist 1918–2009

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