“The rate of change in the business world is not going to slow down anytime soon. If anything, competition in most industries will probably speed up over the next few decades. Enterprises everywhere will be presented with even more terrible hazards and wonderful opportunities, driven by the globalization of the economy along with related technological and social trends”

Source: The Heart of Change, (2002), p. 130 (in 21013 edition)

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John P. Kotter26

author of The heart of Change 1947

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