“Why waste knowledge?… No company can afford to waste knowledge. Failure of management to breakdown barriers between activities… is one way to waste knowledge. People that are not working together are not contributing their best to the company. People as they work together, feeling secure in the job reinforce their knowledge and efforts. Their combined output, when they are working together, is more than the sum of their separate”

Source: Quality, Productivity and Competitive Position, (1982), p. 352–353

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W. Edwards Deming 33
American professor, author, and consultant 1900–1993

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