“Labeling a firm as knowledge-intensive implies that knowledge has more importance than other inputs.”

Source: Learning by knowledge‐intensive firms," 1992, p. 715

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William H. Starbuck 8
American academic 1934

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“One should not label a firm as knowledge-intensive unless exceptional and valuable expertise dominates commonplace knowledge.”

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Source: Learning by knowledge‐intensive firms," 1992, p. 716
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