“Customer Discovery is damn hard work. You can't fake it.”

“After all, it is hard to master both life and work equally well. So if you are bound to fake one of them, it had better be life.”

“Life is so damned hard, so damned hard… It just hurts people and hurts people, until finally it hurts them so that they can't be hurt ever any more. That's the last and worst thing it does.”

“You can't control how lucky you are, you can't control how smart you are, but you can control how hard you work.”

“In a startup, founders define the product vision and then use customer discovery to find customers and a market for that vision.”

“So far as the religion of the day is concerned, it is a damned fake … Religion is all bunk.”

“If you care about what you do and work hard at it, there isn't anything you can't do if you want to.”

“Just wait a second. We can't leave it like this." But this too, wasn't true. Leaving was easy. It was everything else that was so damned hard.”

“Ben Bova seems to work very hard at working in new discoveries into his Glum Future but alas, his future is glum and not that well written.”

“Damn, girl. You space so hard, you ought to look into a career at NASA.”