“Customer Development says “Glad you have these hypotheses about your startup. All of them are probably wrong.””

“In a startup, founders define the product vision and then use customer discovery to find customers and a market for that vision.”

“Listen to your customers but don't (always) believe what they say - they know even less about the future than you.”

“One of the fundamental points about religious humility is you say you don't know about the ultimate judgment. It's beyond your judgment. And if you equate God's judgment with your judgment, you have a wrong religion.”

“If your morals make you dreary, depend upon it they are wrong. I do not say "give them up," for they may be all you have; but conceal them like a vice, lest they should spoil the lives of better and simpler people.”

“Customs do not concern themselves with right or wrong or reason. But they have to be obeyed; one reasons all around them until he is tired, but he must not transgress them, it is sternly forbidden.”

“Before wikis, computer writing was all about the words. The computer could help you type them, spell them, hyphenate them, size them, shape them, and align them. But when it came to developing your thought, well, you were on your own.”

“The major religions on the Earth contradict each other left and right. You can’t all be correct. And what if all of you are wrong? It’s a possibility, you know. You must care about the truth, right? Well, the way to winnow through all the differing contentions is to be skeptical. I’m not any more skeptical about your religious beliefs than I am about every new scientific idea I hear about. But in my line of work, they’re called hypotheses, not inspiration and not revelation.”

“Mama says that satisfaction isn't what I should search for. Respect is. Respect?
I detest that word. Probably because in this world you have to respect the wrong people for the wrong reasons.”

“All your life people will tell you things. And most of the time, probably ninety-five percent of the time, what they'll tell you will be wrong.”