Source: 1960s, Organization for treatment, 1966, p. 225
“In total institutions there is a basic split between a large managed group, conveniently called inmates, and a small supervisory staff. Inmates typically live in the institution and have restricted contact with the world outside the walls. The staff often operates on an eight-hour day and is socially integrated into the outside world.”
1950s-1960s, Asylums, 1961
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Erving Goffman 29
Sociologist, writer, academic 1922–1982Related quotes
“Sometimes the world is so much sicker than the inmates of its institutions.”
Source: I Never Promised You a Rose Garden
Source: 1960s, Organization for treatment, 1966, p. 170-171

Source: "Institutional Economics," 1931, p. 648
Source: 1960s, Organization for treatment, 1966, p. 48

On her writing interests in “Celeste Ng: ‘It’s a novel about race, and class and privilege’” https://www.theguardian.com/books/2017/nov/04/celeste-ng-interview-little-fires-everywhere in The Guardian (2017 Nov 4)

UN News Centre, Interview with Jim Yong Kim, 7 October 13

Source: Henri Fayol addressed his colleagues in the mineral industry, 1900, p. 908

“What you call passion is not spiritual force, but friction between the soul and the outside world.”
The Glass Bead Game (1943)
Context: To be capable of everything and do justice to everything, one certainly does not need less spiritual force and èlan and warmth, but more. What you call passion is not spiritual force, but friction between the soul and the outside world. Where passion dominates, that does not signify the presence of greater desire and ambition, but rather the misdirection of these qualities toward an isolated and false goal, with a consequent tension and sultriness in the atmosphere. Those who direct the maximum force of their desires toward the center, toward true being, toward perfection, seem quieter than the passionate souls because the flame of their fervor cannot always be seen.