“Will you encourage your workers to be innovative, or will you promote an environment where the status quo is good enough? Do you have mechanisms to allow all employees to voice opinions and provide feedback without fear of retaliation? Are you accessible, or are you insulated from your people? Good leaders motivate by being seen, by communicating, by engaging, and by taking care of their employees.”

Source: A Higher Standard (2015), p. 166

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U.S. Army, first four-star general in U.S. military history 1953

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