“Delegation means that he will concern himself with the results of their activities and not with the details of their day-to-day performance. This requires a degree of confidence in them which enables him to accept certain risks. Unless he takes these risks there will be no delegation.”

—  Douglas McGregor

Source: The Human Side of Enterprise (1960), p. 220 (in 2006 edition)

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Douglas McGregor22
American professor 1906–1964

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