Source: Systemantics: the underground text of systems lore, 1986, p. 27 cited in: Kevin Kelly (1988) Signal: communication tools for the information age. p. 7
“Even Toynbee, floundering through his massive survey of 20-odd civilizations, was finally able to discern only that: Systems tend to malfunction conspicuously just after their greatest triumph. Toynbee explains this effect by pointing out the strong tendency to apply a previously successful strategy to the new challenge.”
Source: Systemantics: the underground text of systems lore, 1986, p. 35 cited in: Kevin Kelly (1988) Signal: communication tools for the information age. p. 7
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                                John Gall 13
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