“If they (the ASME) had not been (aware of human problems involved) — and Taylor either failed to encounter, or to recognize the significance of, the early work in industrial psychology contributed by Walter Dill Scott, Hugo Munsterberg, and others — there was the amazing fact that one of them, Frank Bunker Gilbreth, happened to fall in love with a girl who was a psychologist by education, a teacher by profession, and a mother by vocation. I know of no occurrence in the whole history of human thought more worthy of the epithet "providential" than that fact. Here were three engineers — Taylor, Gantt, and Gilbreth — struggling to realize the wider implications of their technique, in travail with a "mental revolution," their great danger that they might not appreciate the difference between applying scientific thinking to material things and to human beings, and one of them married Lillian Moller, a woman who by training, by instinct, and by experience was deeply aware of human beings, the perfect mental complement in the work to which they had set their hands.”

— Lyndall Urwick

Cited in: Harold F. Smiddy and Lionel Naum. " Evolution of a "Science of Managing" in America https://archive.org/details/selectedreadings00shul," in: Selected readings in management, Fremont A. Shull (edd), 1957. p. 16-17
1950s, "Management's Debt to the Engineers", 1952

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Lyndall Urwick 16

British management consultant 1891–1983

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