“Activities for complex customers cannot be handled by the sales function alone but requires participation from other functional groups.”

—  Christian Homburg

"A configurational perspective on key account management", 2002

Adopted from Wikiquote. Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "Activities for complex customers cannot be handled by the sales function alone but requires participation from other fu…" by Christian Homburg?
Christian Homburg photo
Christian Homburg 18
German academic 1962

Related quotes

“[Strategic account management programs include] special activities… such as pricing, products, services, distribution, and information sharing’ and that they involve ‘in addition to marketing and sales, functional groups such as manufacturing, research and development, and finance.”

Christian Homburg (1962) German academic

Source: "A configurational perspective on key account management", 2002, p. 40-42; as cited in Storbacka (2007)

“User needs determine what functions should be provided, and different functions require different structures.”

Brian Campbell Vickery (1918–2009) British information theorist

B.C. Vickery (1971) "Structure and function in retrieval languages," Journal of Documentation, 27(2), p. 74; As cited in: Alan Gilchrist, Judi Vernau (2012) Facets of Knowledge Organization: Proceedings of the ISKO UK. p. 293.

Lyndall Urwick photo

“[Functionalism is a] dividing up of activities as to kinds.”

Lyndall Urwick (1891–1983) British management consultant

Source: 1940s, The Elements of Business Administration, 1943, p. 56

Grady Booch photo

“The function of good software is to make the complex appear to be simple.”

Grady Booch (1955) American software engineer

Attributed to Booch in: Frank H. P. Fitzek et al. (2010) Qt for Symbian. p. xv

Warren Farrell photo

“The function of gossip is to create an “in group” bond by creating an “out group” enemy.”

Warren Farrell (1943) author, spokesperson, expert witness, political candidate

Women Can't Hear What Men Don't Say (2000)

Herbert Marcuse photo

“For thought and speech are of a thinking and speaking subject, and if the life of the latter depends on the performance of a superimposed function, it depends on fulfilling the requirements of this function — thus it depends on those who control these requirements.”

Herbert Marcuse book One-Dimensional Man

Source: One-Dimensional Man (1964), p. 128

Donald N. Levine photo

“There are benefits to be gained from the ambiguities of scientific discourse. Of the four previously identified functions served by ambiguity, two remain outside the boundaries of scientific work. The function of attaining enlightenment through the intuition of indeterminacy belongs to mysticism, or perhaps to philosophy and poetry, not to the disciplined activity of science. And the protection of one's meanings and intentions through ambiguously opaque utterance, while perhaps useful as a protective ploy in scientific competition, cannot be sanctioned as appropriate conduct for a scientific enquirer. Through its two other functions, however — the evocative representation of complex meanings and the bonding of a community through diffuse symbols — ambiguity has long served and will continue to serve the general objectives of scientific activity. It is useful for scientific formulations to express an abundance of meanings, for these can ignite a cluster of insights that in turn lead to novel explorations.”

Donald N. Levine (1931–2015) sociologist

Donald N. Levine (1988), The Flight from Ambiguity: Essays in Social and Cultural Theory. p. 218; Partly cited in: David L. Sills, ‎Robert King Merton (2000), Social Science Quotations: Who Said What, When, and Where. p. 129-130

“The fact that functions may not be separated in organization does not in any way way destroy their identity as functions… The ideal of organized efficiency is not the complete segregation but the integrated correlation |of the three primary functions… The organizer must identify these functional principles, as they appear in every job, and make them the basis of his correlation… his duty is to correlate functions as such… The duty of the manager is to correlate who performs these functions… Management however represents the scalar principle… perpendicular correlations… true horizontal correlation requires other contact… The dissemination of understanding… of common purpose, of the relation of individuals to that purpose & to each other.”

James D. Mooney (1884–1957) American businessman

Source: Onward Industry!, 1931, p. 50-59, as cited in Lyndall Urwick (1937;50)

Louis Brandeis photo

“Fear of serious injury cannot alone justify suppression of free speech and assembly. Men feared witches and burnt women. It is the function of speech to free men from the bondage of irrational fears.”

Louis Brandeis (1856–1941) American Supreme Court Justice

Concurring, Whitney v. California, 274 U.S. 357, 376 (1927).
Judicial opinions

Fulton J. Sheen photo

“One function of the angels is illumination, and the other function is that of being a guardian.”

Fulton J. Sheen (1895–1979) Catholic bishop and television presenter

Angels http://www.youtube.com/watch?v=zaa7I44gkgc
Life Is Worth Living (1951–1957)

Related topics