“The great work which is to be done is to change public opinion, to indoctrinate, to set small groups to work here and there in different cities who will live a life of sacrifice, typifying the Catholic idea of personal responsibility. Numbers and organizations are not important. We are just beginning after all. But one person can do a tremendous amount of boring from within, in his office, factory, neighborhood, parish, and among his daily acquaintances and associates.”

—  Dorothy Day

All the Way to Heaven :The Selected Letters of Dorothy Day (2010), p. 81

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Dorothy Day 55
Social activist 1897–1980

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“Let us celebrate Bismarck's memory by making the great idea of his life, devotion to the Fatherland, the guiding star of our own lives. Each of us in the place where he can do his best work. Each of us is responsible for helping the country rise again to that greatness for which Bismarck, who also knew an Olmuetz, prepared the way.”

Gustav Stresemann (1878–1929) German politician, statesman, and Nobel Peace Prize laureate

Speech (1 April 1928), quoted in W. M. Knight-Patterson, Germany. From Defeat to Conquest 1913-1933 (London: George Allen and Unwin, 1945), p. 417
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“I have read with very great interest Mr. Metcalfe's paper, as we at the Midvale Steel Co. have had the experience, during the past ten years, of organizing a system very similar to that of Mr. Metcalfe. The chief idea in our system, as in his, is, that the authority for doing all kinds of work should proceed from one central office to the various departments, and that there proper records should be kept of the work and reports made daily to the central office, so that the superintending department should be kept thoroughly informed as to what is taking place throughout the works, and at the same time no work could be done in the works without proper authority. The details of the system have been very largely modified as time went on, and a consecutive plan, such as Mr. Metcalfe proposed, would have been of great assistance to us in carrying out our system. There are certain points, however, in Mr. Metcalfe's plan, which I think our experience shows to be somewhat objectionable. He issues to each of the men a book, something like a check-book, containing sheets which they tear out, and return to the office after stating on them the work which they have done. We have found that any record which passes through the average workman's hands, and which he holds for any length of time, is apt either to be soiled or torn. We have, therefore, adopted the system of having our orders sent from the central office to the small offices in the various departments of the works, in each of which there is a clerk who takes charge of all orders received from, and records returned to, the central office, as well as of all records kept in the department.”

Frederick Winslow Taylor (1856–1915) American mechanical engineer and tennis player

F.W. Taylor (1886), " Comment to "The Shop-Order System of Accounts https://archive.org/stream/transactionsof07amer#page/475/mode/1up," by Henry Metcalfe in: Transactions of the American Society of Mechanical Engineers, Vol 7 (1885-1886), p. 475; Partly cited in: Charles D. Wrege, ‎Ronald G. Greenwood (1991), Frederick W. Taylor, the father of scientific management. p. 204.

“Associated with each office is a set of activities, which are defined as potential behaviors. These activities constitute the role to be performed, at least approximately, by any person who occupies that office.”

Robert L. Kahn (1918–2019) American psychologist

Source: Organizational stress: Studies in role conflict and ambiguity, 1964, p. 13: Definition of the term role.

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