“Associated with each office is a set of activities, which are defined as potential behaviors. These activities constitute the role to be performed, at least approximately, by any person who occupies that office.”

— Robert L. Kahn

Source: Organizational stress: Studies in role conflict and ambiguity, 1964, p. 13: Definition of the term role.

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Robert L. Kahn11

American psychologist 1918–2019

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