“Knowledge can be considered as a collection of information, or as an activity, or as a potential. If we think of it as a collection of information, then the analogy of a computer's memory is helpful, for we can say that knowledge about something is like the storage of meaningful and true strings of symbols in a computer.”

Source: 1960s - 1970s, The Design of Inquiring Systems (1971), p. 9; cited in Daniel J. Power (2004) Decision Support Systems: Frequently Asked Questions. p. 23

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C. West Churchman 64
American philosopher and systems scientist 1913–2004

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“To conceive of knowledge as a collection of information seems to rob the concept of all of its life. Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters.”

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Source: 1960s - 1970s, The Design of Inquiring Systems (1971), p. 10; cited in Daniel J. Power (2004) Decision Support Systems: Frequently Asked Questions, p. 23

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“A human must turn information into intelligence or knowledge. We've tended to forget that no computer will ever ask a new question.”

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“Knowledge is the appropriate collection of information, such that it's intent is to be useful. Knowledge is a deterministic process. When someone "memorizes" information (as less-aspiring test-bound students often do), then they have amassed knowledge. This knowledge has useful meaning to them, but it does not provide for, in and of itself, an integration such as would infer further knowledge.”

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Towards a Systems Theory of Organization, 1985, From Data to Wisdom, 1989

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“The Information Age offers much to mankind, and I would like to think that we will rise to the challenges it presents. But it is vital to remember that information — in the sense of raw data — is not knowledge, that knowledge is not wisdom, and that wisdom is not foresight. But information is the first essential step to all of these.”

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