“What these tests tell employers about potential employees is hard to imagine, since the "right" answers should be obvious to anyone who has ever encountered the principle of hierarchy and subordination. Do I work well with others? You bet, but never to the point where I would hesitate to inform on them for the slightest infraction. Am I capable of independent decision making? Oh yes, but I know better than to let this capacity interfere with a slavish obedience to orders. At The Maids, a housecleaning service, I am given something called the "Accutrac personality test," which warns at the beginning that "Accutrac has multiple measures which detect attempts to distort or 'psych out' the questionnaire." Naturally, I "never" find it hard "to stop moods of self-pity," nor do I imagine that others are talking about me behind my back or believe that "management and employees will always be in conflict because they have totally different sets of goals."”
The real function of these tests, I decide, is to convey information not to the employer but to the potential employee, and the information conveyed is always: You will have no secrets from us.
Source: Nickel and Dimed: On (Not) Getting by in America (2001), Ch. 2: Scrubbing in Maine (p. 59)
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Barbara Ehrenreich 12
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