“You‘ve got to start with the customer experience and work backwards to the technology.”
May 1997, World Wide Developers Conference (online video) http://everystevejobsvideo.com/qa-with-steve-jobs-wwdc-1997/52:15/52:22
1990s
Help us to complete the source, original and additional information
Steve Jobs 150
American entrepreneur and co-founder of Apple Inc. 1955–2011Related quotes
Eric Trist cited in: Alternatives. Vol 8 (1980). Trent University, University of Waterloo. Faculty of Environmental Studies, p. 146

“Technological progress has merely provided us with more efficient means for going backwards.”
"Tomorrow and Tomorrow and Tomorrow" in Adonis and the Alphabet (1956); later in Collected Essays (1959), p. 293
Source: Ends and Means

“Being Henry Fonda's daughter got me started. But it didn't keep me working.”
Jane Would Have Been a Star Even as a Smith. Associated Press/Daytona Beach Morning Journal, 30 June 1963 http://news.google.com/newspapers?id=230eAAAAIBAJ&sjid=OcoEAAAAIBAJ&pg=3114,5294465&dq=the-institution-of-marriage-is-obsolete+fonda&hl=en

“I have no fans. You know what I got? Customers. And customers are your friends.”
Writers on Writing interview (1986)

“Your product is a starting point. A loyal customer is the goal.”
Lift Me UP! Service With A Smile (2005)

CRN: "Michael Dell: 'Much, Much More To Come' On Dell EMC VMware Integration" https://www.crn.com/news/data-center/300104941/michael-dell-much-much-more-to-come-on-dell-emc-vmware-integration.htm (11 June 2018)

“It's a poor sort of memory that only works backwards.”
Variant: It's a poor sort of memory that only works backwards,' says the White Queen to Alice.
Source: Alice's Adventures in Wonderland & Through the Looking-Glass