“Factors involved in producing job satisfaction were separate and distinct from the factors that led to job dissatisfaction.”

—  Frederick Herzberg

Source: Work and the nature of man, 1966, p. 75-76

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Frederick Herzberg 21
American psychologist 1923–2000

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“Job satisfaction and job dissatisfaction are not the obverse of each other… The opposite of job satisfaction would not be job dissatisfaction, but rather would be no job satisfaction. Similarly, the opposite of job dissatisfaction is no job dissatisfaction, not satisfaction with one's job.”

Frederick Herzberg (1923–2000) American psychologist

Source: Work and the nature of man, 1966, p. 76

“The results of this study are presented under three general headings. The first, and most extensive, section consists of data relating to the factors that lead to positive and negative attitudes toward the job. It will be recalled that the major question this study set out to investigate was whether different kinds of factors were responsible for bringing about job satisfaction and job dissatisfaction.”

Frederick Herzberg (1923–2000) American psychologist

Source: The motivation to work, 1959, p. 57

“The job satisfiers deal with the factors involved in doing the job, whereas the job dissatisfiers deal with the factors that define the job context. Poor working conditions, bad company policies and administration, and bad supervision will lead to job dissatisfaction. Good company policies, good administration, good supervision, and good working conditions will not lead to positive job attitudes.”

Frederick Herzberg (1923–2000) American psychologist

Source: The motivation to work, 1959, p. 82

“Dissatisfiers led to dissatisfaction because of the need to avoid pain for situations that caused discomfort; satisfiers led to job satisfaction because of a need for growth or self-actualization.”

Frederick Herzberg (1923–2000) American psychologist

Source: Work and the nature of man, 1966, p. 75).

“The factors that are rarely instrumental in bringing about high job attitudes focus not on the job itself but rather on the characteristics of the context in which the job is done: working conditions, interpersonal relationships, supervision, company policies, administration of these policies, effects on the worker's personal life, job security, and salary. This is a basic distinction. The satisfiers relate to the actual job. Those factors that do not act as satisfiers describe the job situation.”

Frederick Herzberg (1923–2000) American psychologist

Source: The motivation to work, 1959, p. 63

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“My job is to produce results that match their expectations, and that has been a strong motivating factor for me.”

Sania Nehwal (1990) Indian badminton player

"Saina Nehwal Interview: Sportskeeda Exclusive" https://www.sportskeeda.com/badminton/saina-nehwal-interview-sportskeeda-exclusive (19 April 2012)

“Let us summarize briefly our answer to the question, "What do people want from their jobs?" When our respondents reported feeling happy with their jobs, they most frequently described factors. related to their tasks, to events that indicated to them that they were successful in the performance of their work, and to the possibility of professional growth. Conversely, when feelings of unhappiness were reported, they were not associated with the job itself but with conditions that surround the doing of the job. These events suggest to the individual that the context in which he performs his work is unfair or disorganized and as such represents to him an unhealthy psychological work environment. Factors involved in these situations we call factors of hygiene, for they act in a manner analogous to the principles of medical hygiene.”

Frederick Herzberg (1923–2000) American psychologist

Source: The motivation to work, 1959, p. 113

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“I understand that mutual dissatisfaction is a factor in their collaboration. I imagine it isn’t a far step from mutual goals to mutual respect, and from there to love.”

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“[W]ork is good. Work is virtuous and inculcates virtue. Work gives people a sense of meaning and of being needed. Obviously, not everyone feels such satisfaction in the job they have now, but that dissatisfaction is precisely the motivation people need to find the job that might provide it. That motivation inspires virtue, too.”

Jonah Goldberg (1969) American political writer and pundit

2010s, 2018, A Free People Must Be Virtuous (2018)

“True motivation comes from achievement, personal development, job satisfaction, and recognition.”

Frederick Herzberg (1923–2000) American psychologist

Attributed to Frederick Herzberg in: Stuart Crainer, ‎Des Dearlove (2004), Financial Times Handbook of Management. p. 229

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