“The superior in one group is a subordinate in the next group, and so on through the organization.”
Source: New patterns of management, (1961), p. 105.
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Rensis Likert 16
American statistician 1903–1981Related quotes
Source: 1950s, Problems of Life (1952, 1960), p. 52)

Source: Everything Belongs: The Gift of Contemplative Prayer (1999), p. 82

Vintage, p. 61
Propaganda: The Formation of Men's Attitudes (1965)
Context: Having analyzed these traits, we can now advance a definition of propaganda — not an exhaustive definition, unique and exclusive of all others, but at least a partial one: Propaganda is a set of methods employed by an organized group that wants to bring about the active or passive participation in its actions of a mass of individuals, psychologically unified through psychological manipulations and incorporated in an organization.

Source: The Unfinished Autobiography (1951), Chapter 6