“In total institutions there is a basic split between a large managed group, conveniently called inmates, and a small supervisory staff. Inmates typically live in the institution and have restricted contact with the world outside the walls. The staff often operates on an eight-hour day and is socially integrated into the outside world.”

1950s-1960s, Asylums, 1961

Adopted from Wikiquote. Last update June 3, 2021. History

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Erving Goffman29

Sociologist, writer, academic 1922–1982

Charles Perrow (1925–2019) American sociologist

Source: 1960s, Organization for treatment, 1966, p. 225

“Sometimes the world is so much sicker than the inmates of its institutions.”

Joanne Greenberg book I Never Promised You a Rose Garden

Source: I Never Promised You a Rose Garden

“Inspection of the questionnaires also indicated that because staff members in the more custodial institutions were more willing to use negative sanctions they probably were confronted with less disruptive behavior, since the inmates recognized the costs of acting as they felt.”

Charles Perrow (1925–2019) American sociologist

Source: 1960s, Organization for treatment, 1966, p. 170-171

“The difficulty in defining a field for the so-called institutional economics is the uncertainty of meaning of an institution. Sometimes an institution seems to mean a framework of laws or natural rights within which individuals act like inmates. Sometimes it seems to mean the behavior of the inmates themselves. Sometimes anything additional to or critical of the classical or hedonic economics is deemed to be institutional. Sometimes anything that is "economic behavior" is institutional. Sometimes anything that is "dynamic" instead of "static," or a "process" instead of commodities, or activity instead of feelings, or mass action instead of individual action, or management instead of equilibrium, or control instead of laissez faire, seems to be institutional economics.”

John R. Commons (1862–1945) United States institutional economist and labor historian

Source: "Institutional Economics," 1931, p. 648

“Executives were closely observed at work at their desks, at staff meetings, while talking with inmates or moving about the grounds and so on, and again in the feedback sessions when we gave them findings.”

Charles Perrow (1925–2019) American sociologist

Source: 1960s, Organization for treatment, 1966, p. 48

“The staff function in organization means the service of advice or counsel, as distinguished from the function of authority or command. This service has three phases, which appear in a clearly integrated relationship. These phases ^ are the informative, the advisory, and the supervisory.”

James D. Mooney (1884–1957) American businessman

Source: Onward Industry!, 1931, p. 60

“I have an interest in the outsider…In fiction you’re not often writing about the typical, you are interested in outliers, the points of interest. Part of it comes from feeling I was the only Asian or person of colour … another part comes from my personality: I’m an introvert, and my usual survival mode in a large group is to stand by a wall and watch everybody.”

Celeste Ng (1980) American novelist

On her writing interests in “Celeste Ng: ‘It’s a novel about race, and class and privilege’” https://www.theguardian.com/books/2017/nov/04/celeste-ng-interview-little-fires-everywhere in The Guardian (2017 Nov 4)

“If we can unlock the full potential of the World Bank Group staff, I think we can have an even more transformational impact in country after country in the world.”

Jim Yong Kim (1959) Korean-American physician and anthropologist, 12th President of the World Bank

UN News Centre, Interview with Jim Yong Kim, 7 October 13

“The administrative function has many duties. It has to foresee and make preparations to meet the financial, commercial, and technical conditions under which the concern must be started and run. It deals with the organization, selection, and management of the staff. It is the means by which the various parts of the undertaking communicate with the outside world, etc. Although this list is incomplete, it gives us an idea of the importance of the administrative function. The sole fact that it is in charge of the staff makes it in most cases the predominant function, for we all know that, even if a firm has perfect machinery and manufacturing processes, it is doomed to failure if it is run by an inefficient staff.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: Henri Fayol addressed his colleagues in the mineral industry, 1900, p. 908

“What you call passion is not spiritual force, but friction between the soul and the outside world.”

Hermann Hesse book The Glass Bead Game

The Glass Bead Game (1943)
Context: To be capable of everything and do justice to everything, one certainly does not need less spiritual force and èlan and warmth, but more. What you call passion is not spiritual force, but friction between the soul and the outside world. Where passion dominates, that does not signify the presence of greater desire and ambition, but rather the misdirection of these qualities toward an isolated and false goal, with a consequent tension and sultriness in the atmosphere. Those who direct the maximum force of their desires toward the center, toward true being, toward perfection, seem quieter than the passionate souls because the flame of their fervor cannot always be seen.

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