“There is so much to be learned by studying how Dr. Ishikawa managed to accomplish so much during a single lifetime. In my observation, he did so by applying his natural gifts in an exemplary way. He was dedicated to serving society rather than serving himself. His manner was modest, and this elicited the cooperation of others. He followed his own teachings by securing facts and subjecting them to rigorous analysis. He was completely sincere, and as a result was trusted completely.”

— Joseph M. Juran

Joseph M. Juran (1989), cited in: Russell T. Westcott, "Leave A Legacy". Quality Progress. December 2009. p. 63.

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Joseph M. Juran 2

Quality guru 1904–2008

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“On the whole, the scientist is better off if he collects his facts by accident, little by little, so he can study them before he tries to fit them into a jigsaw puzzle, This is how the late Tom Lethbridge came to arrive at his theories about other dimensions of reality. It is also how Guy Lyon Playfair came to develop his own theories about the nature of the poltergeist.”

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