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                                        Source: First Things First (1994), p. 243 <!-- Originally added as a paraphrase : The moment of making choice is the moment of truth! --> 
Context: Trust is the glue that holds everything together. It creates the environment in which all of the other elements — win-win stewardship agreements, self-directing individuals and teams, aligned structures and systems, and accountability — can flourish.
                                    
 
        
     
                             
                             
                             
                             
                            