Source: Learning by knowledge‐intensive firms," 1992, p. 717
“The less the expertise, the more direct the surveillance, and the more obtrusive the controls. The more the expertise, the more unobtrusive the controls. The best situation of all, though they do not come cheap, is to hire professionals, for someone else has socialized them and even unobtrusive controls are hardly needed. The professional, the prima donna of organizational theory, is really the ultimate eunuch - capable of doing everything well in that harem except that which he should not do, and in this case that is to mess around with the goals of the organization, or the assumptions that determine to what ends he will use his professional skills.”
Charles Perrow, "Is business really changing?." Organizational Dynamics 3.1 (1974): 31-44.
1970s
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Charles Perrow 71
American sociologist 1925–2019Related quotes
The World, the Text, and the Critic (1983), pp. 2-3
via Twitter https://twitter.com/johannes_mono/status/1250039288517050369
“It was all a matter of control. And Choice.
Nothing more, nothing less”
Source: The Devil and Miss Prym
Source: "Influence, Power, Religion, and the Mechanisms of Social Control," 1999, p. 161 Lead sentence
Source: Democracy Ancient And Modern (Second Edition) (1985), Chapter 1, Leaders and Followers, p. 18
Letter to John Taylor (28 May 1816) ME 15:23 http://www.britannica.com/presidents/article-9116907
1810s
Context: We may say with truth and meaning that governments are more or less republican, as they have more or less of the element of popular election and control in their composition; and believing, as I do, that the mass of the citizens is the safest depository of their own rights, and especially, that the evils flowing from the duperies of the people are less injurious than those from the egoism of their agents, I am a friend to that composition of government which has in it the most of this ingredient. And I sincerely believe, with you, that banking establishments are more dangerous than standing armies; and that the principle of spending money to be paid by posterity, under the name of funding, is but swindling futurity on a large scale.