“1. The several divisions and branches are in charge of superintendents, who are held responsible for the successful working of their respective divisions, and for the maintenance of proper discipline and conduct of all persons employed thereon, except such as are in the employment of other offices "acting under directions from the general superintendent's office, as herein after stated. They possess all the powers delegated by the organization to the general superintendent, except in matters pertaining to the duties of general ticket agent, general freight agent, general wood agent, telegraph "management, and engine and car repairs.”

Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856)

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Daniel McCallum25

Canadian engineer and early organizational theorist 1815–1878

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“Each officer possesses all the power necessary to render his position efficient, and has the authority with the approval of the President and General Superintendent to appoint all persons for whose acts he is held responsible, and may dismiss any subordinate when, in his judgment, the interest of the company will be promoted thereby.”

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Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 40; Cited in Alfred D. Chandler, Jr. (1977) The Visible Hand: The Managerial Revolution in American Business. p. 102

“Collisions between fast and slow trains, moving in the same direction, are prevented by the application of the following rule: The conductor of a slow train will report himself to the Superintendent of Division immediately on arrival at a station where, by the time-table, he should be overtaken by a faster train; and he shall not leave that station until the fast train passes, without special orders from the Superintendent of Division.”

Daniel McCallum (1815–1878) Canadian engineer and early organizational theorist

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 45: Cited in: "Railway Engineering in the United States" in The Atlantic Monthly, Volume 02, No. 13, November, 1858. p. 651

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Attributed from postum publications

“The adoption of a system, as a whole, which will not only enable the General Superintendent to detect errors immediately, but will also point out the delinquent.”

Daniel McCallum (1815–1878) Canadian engineer and early organizational theorist

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 35-36: Partly cited in: George Leonard Vose. Handbook of Railroad Construction: For the Use of American Engineers. Containing the Necessary Rules, Tables, and Formulæ for the Location, Construction, Equipment, and Management of Railroads, as Built in the United States. J. Munroe, 1857. p. 415-16

“Hourly reports are received by telegraph, giving the position of all the passenger and the principal freight trains. In all cases where passenger trains are more than ten minutes, or freight trains more than half-an-hour behind time, on their arrival at a station the conductors are required to report the cause to the operator, who transmits the same by telegraph to the General Superintendent; and the information being entered as fast as received, on a convenient tabular form, shows, at a glance, the position and progress of trains, in both directions, on every Division of the Road.”

Daniel McCallum (1815–1878) Canadian engineer and early organizational theorist

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 51-52 about the "System of reports and checks"; Partly cited in Chandler (1977, p. 103)