“When Taylor began his efforts at the Midvale Steel Company in the 1880s, several members of the American Society of Mechanical Engineers were likewise interested in labor management. Industrial capitalism was running up against renewed resistance from the growing ranks of labor, still committed to a sense of work integrity and craftsmanship. Task management, or scientific management as it came to be called, began to take shape in the eighties as the way to break the worker's threatening resistance. The heart of this approach is the systematic reduction of work into discrete, routinized tasks, totally separated from any policy decisions about the job. … For capitalism to be firmly in control, it must monopolize information and techniques as surely as it controls the rest of the means of production. The worker must be permitted only to perform certain specific narrow tasks as planned by management.”

—  John Zerzan

Source: Elements of Refusal (1988), p. 165

Adopted from Wikiquote. Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "When Taylor began his efforts at the Midvale Steel Company in the 1880s, several members of the American Society of Mec…" by John Zerzan?
John Zerzan photo
John Zerzan 23
American anarchist and primitivist philosopher and author 1943

Related quotes

Howard Scott photo
Frank Bunker Gilbreth, Sr. photo
Henry J. Heinz photo

“It is neither capital nor labor but management that brings success, since management will attract capital, and capital can employ labor.”

Henry J. Heinz (1844–1919) American businessman

Henry J. Heinz, cited in: John Woolf Jordan (1915). Genealogical and Personal History of Western Pennsylvania. p. 38

Hugo Diemer photo
Akio Morita photo
Calvin Coolidge photo

“Industrial age companies created sharp distinctions between two groups of employees. The intellectual elite—managers and engineers—used their analytical skills to design products and processes, select and manage customers, and supervise day-to-day operations. The second group was composed of the people who actually produced the products and delivered the services. This direct labor work force was a principal factor of production for industrial age companies, but used only their physical capabilities, not their minds. They performed tasks and processes under direct supervision of white-collar engineers and managers. At the end of the twentieth century, automation and productivity have reduced the percentage of people in the organization who perform traditional work functions, while competitive demands have increased the number of people performing analytic functions: engineering, marketing, management, and administration. Even individuals still involved in direct production and service delivery are valued for their suggestions on how to improve quality, reduce costs, and decrease cycle times…
Now all employees must contribute value by what they know and by the information they can provide. Investing in, managing, and exploiting the knowledge of every employee have become critical to the success of information age companies”

David P. Norton (1941) American business theorist, business executive and management consultant

Source: The Balanced Scorecard, 1996, p. 5-6

Robert S. Kaplan photo
Henri Fayol photo

“satisfying shareholders and employees; labor and management.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: L’exposé des principes généraux d’administration, 1908, p. 911

Related topics