“Nothing undermines change more than behavior by important individuals that is inconsistent with the verbal communication.”
Source: Leading Change, 1996, p. 10
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John P. Kotter 26
author of The heart of Change 1947Related quotes
Source: "Attribution theory and research." 1980, p. 465
Source: Hidden Order - How Adaptation Builds Complexity (1995), Ch 1. Basic Elements, p. 31

im Gespräch mit Hans Küng über den Weltethos, 2007, YouTube http://www.youtube.com/watch?v=3S4KhE6nzzQ#t=5m8s
Menschliches 2.1.89
Source: Break-Out from the Crystal Palace (1974), p. 80, note

“There comes a time when the nation is more important than an individual.”
After he was ousted as the Vice president of Kenya by the 2nd president of Kenya, Daniel Toroitich arap Moi on 18 March 2002. Life and times of Professor George Saitoti http://www.kenyan-post.com/2012/06/life-and-times-of-prof-george-saitoti.html

“Historical communities are, in short, more deeply involved in nature and time than the individual.”
The Nature and Destiny of Man: A Christian Interpretation (1941)
Context: The brotherhood of the community is indeed the ground in which the individual is ethically realized. But the community is the frustration as well as the realization of individual life. Its collective egotism is an offense to his conscience; its institutional injustices negate the ideal of justice; and such brotherhood as it achieves is limited by ethnic and geographic boundaries. Historical communities are, in short, more deeply involved in nature and time than the individual.

Christian Nestell Bovee, in Intuitions and Summaries of Thought (1862), Volume I, p. 124
Misattributed
Source: Intuitions and Summaries of Thought (1862), Volume I, p. 124.