“What I want to try to prove to you and make clear to you is that the principles of scientific management when properly applied, and when a sufficient amount of time has been given to make them really effective, must in all cases produce far large and better results, both for the employer and the employees, than can possibly be obtained under even this very rare type of management which I have been outlining, namely, the management of ‘initiative and incentive’, in which those on the management’s side deliberately give a very large incentive to their workmen, and in return the workmen respond by working to the very best of their ability at all times in the interest of their employers. I want to show you that scientific management is even far better than this rare type of management.”

Source: Testimony of Frederick W. Taylor... 1912, p. 107.

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Frederick Winslow Taylor22

American mechanical engineer and tennis player 1856–1915

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“Broadly speaking, then, the best type of management in ordinary use may be defined as management in which the workmen give their best initiative and in return receive some special incentive from their employers. This type of management will be referred to as the management of “initiative and incentive” in contradistinction to scientific management, or task management, with which it is to be compared.”

Frederick Winslow Taylor (1856–1915) American mechanical engineer and tennis player

Source: Principles of Scientific Management, 1911, p. 87 (2014 ed.).

“A manager's task is to make the strengths of people effective and their weakness irrelevant - and that applies fully as much to the manager's boss as it applies to the manager's subordinates”

Peter F. Drucker (1909–2005) American business consultant

Source: 1990s and later, Managing for the Future: The 1990's and Beyond (1992), p. 139

“There is some confusion today as to the meaning of scientific management. This concerns itself with the nature of such management itself, with the scope or field to which such management applies, and with the aims that it desires to attain. Scientific management is simply management that is based upon actual measurement. Its skilful application is an art that must be acquired, but its fundamental principles have the exactness of scientific laws which are open to study by everyone. We have here nothing hidden or occult or secret, like the working practices of an old-time craft; we have here a science that is the result of accurately recorded, exact investigation.”

Frank Bunker Gilbreth, Sr. (1868–1924) American industrial engineer

Source: Applied Motion Study (1917), p. 3.

“The concept of lifetime employment arose when Japanese managers and employees both realized that they had much in common and that they had to make some long-range plans.”

Akio Morita (1921–1999) Japanese businessman

Source: Made in Japan (1986), p. 137.

“Writing, when properly managed, (as you may be sure I think mine is) is but a different name for conversation.”

Laurence Sterne book The Life and Opinions of Tristram Shandy, Gentleman

Book II, Ch. 11.
The Life and Opinions of Tristram Shandy, Gentleman (1760-1767)

“I would hope that American managers - indeed, managers worldwide - continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals."”

Peter F. Drucker (1909–2005) American business consultant

Management affects people and their lives.
Source: 1990s and later, Managing in a Time of Great Change (1995), p. 351

“Of what value is the study of management?
The study of management has been omitted from the student's training until comparatively recently, for a very different reason than was psychology. It was never doubted that a knowledge of management would be of great value to anyone and everyone, and many were the queer schemes for obtaining that knowledge after graduation. It was doubted that management could be studied otherwise than by observation and practice. Few teachers, if any, believed in the existence, or possibility, of a teaching science of management. Management was assumed by many to be an art, by even more it was thought to be a divinely bestowed gift or talent, rather than an acquired accomplishment. It was common belief that one could learn to manage only by going out on the work and watching other managers, or by trying to manage, and not by studying about management in a class room or in a text book; that watching a good manager might help one, but no one could hope really to succeed who had not " the knack born in him."”

Lillian Gilbreth (1878–1972) American psychologist and industrial engineer

Source: Psychology of management, 1914, p. 2-3

“The greatest misunderstandings occur as to the aims of scientific management. Its fundamental aim is the elimination of waste, the attainment of worth-while desired results with the least necessary amount of time and effort. Scientific management may, and often does, result in expansion, but its primary aim is conservation and savings, making an adequate use of every ounce of energy of any type that is expended.”

Frank Bunker Gilbreth, Sr. (1868–1924) American industrial engineer

Source: Applied Motion Study (1917), p. 4.

“We have overwhelming evidence that available information plus analysis does not lead to knowledge. The management science team can properly analyse a situation and present recommendations to the manager, but no change occurs. The situation is so familiar to those of us who try to practice management science that I hardly need to describe the cases.”

C. West Churchman (1913–2004) American philosopher and systems scientist

C. West Churchman, "Managerial acceptance of scientific recommendations" in California Management Review, Vol 7 (1964), p. 33; cited in Management Systems (1971), by Peter P. Schoderbek, p. 199
1960s - 1970s

“A better name for scientific management is "measured functional management." It is not sufficient to call it " labor saving 'management " for it deals with more than labor and labor saving. It is a way for obtaining methods of least waste. It not only saves useless labor, but it improves labor conditions; improves quality of product; prolongs the period of the worker's productivity; conserves, teaches and transfers skill and experience. The committee have caused the Society and the world to recognize at last the importance of the feature of the transference of skill, but they apparently still lack appreciation of the even greater feature of the recording and transference of experience of Mr. Taylor's measured functional management and of micro-motion study. Mr. Taylor's system is best described in his writings entitled A Piece Kate System, Shop Management, and On the Art of Cutting Metals, published by the Society, and Principles of Scientific Management, published by Harper & Brothers.”

Frank Bunker Gilbreth, Sr. (1868–1924) American industrial engineer

Source: The present state of art of industrial management, 1913, p. 1224

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Frederick Winslow Taylor22

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