“The administrative function has many duties. It has to foresee and make preparations to meet the financial, commercial, and technical conditions under which the concern must be started and run. It deals with the organization, selection, and management of the staff. It is the means by which the various parts of the undertaking communicate with the outside world, etc. Although this list is incomplete, it gives us an idea of the importance of the administrative function. The sole fact that it is in charge of the staff makes it in most cases the predominant function, for we all know that, even if a firm has perfect machinery and manufacturing processes, it is doomed to failure if it is run by an inefficient staff.”

— Henri Fayol

Source: Henri Fayol addressed his colleagues in the mineral industry, 1900, p. 908

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Henri Fayol 27

Developer of Fayolism 1841–1925

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“The. manager must never be lacking in knowledge of the special profession which is characteristic of the undertaking: the technical profession in industry, commercial in commerce, political in the State, military in the Army, religious in the Church, medical in the hospital, teaching in the school, etc. The technical function has long been given the degree of importance which is its due, and of which we must not deprive it, but the technical function by itself cannot endure the successful running of a business; it needs the help of the other essential functions and particularly of that of administration. This fact is so important from the point of view of the organization and management of a business that I do not mind how often I repeat it in order that it may be fully realized.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: Industrial and General Administration, 1916, p. 68 ; as cited in: Albert Lepawsky (1949), Administration, p. 6-7

“According to the dictionary, to administer is to govern, or to manage a public or private business. It means, therefore, to seek to make the best possible use of the resources available in achieving the goal of the enterprise. Administration includes, therefore, all the operations of the enterprise. But as a result of the usual way of organizing things to facilitate the running of the business, a certain number of activities constitute the special departments; the technical department, the commercial department, the financial department, etc., and the scope of the administrative department is found to be reduced accordingly.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: L’exposé des principes généraux d’administration, 1908, p. 911

“Every employee in an undertaking — workman, foreman, shop manager, head of division, head of department, manager, and if it is a state enterprise the series extends to the minister or head of a state department — takes a larger or smaller share in the work of administration, and has, therefore, to use and display his administrative faculties. By administrative knowledge we mean planning, organization, command, coordination, and control: it can be elementary for the workman, but must be very wide in the case of employees of high rank, especially managers of big concerns. Everyone has some need of administrative knowledge.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: Industrial and General Administration, 1916, p. 10; as cited in: Albert Lepawsky (1949), Administration, p. 4-5

“The technical and commercial functions of a business are clearly defined, but the same cannot be said of the administrative function. Not many people are familiar with its constitution and powers; our senses cannot follow its workings - we do not see it build or forge, sell or buy - and yet we all know that, if it does not work properly, the undertaking is in danger of failure.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: Henri Fayol addressed his colleagues in the mineral industry, 1900, p. 907-908

“The staff function in organization means the service of advice or counsel, as distinguished from the function of authority or command. This service has three phases, which appear in a clearly integrated relationship. These phases ^ are the informative, the advisory, and the supervisory.”

James D. Mooney (1884–1957) American businessman

Source: Onward Industry!, 1931, p. 60

“What parts of this function of administration should be subjected to the control of the function of politics?”

Frank Johnson Goodnow (1859–1939) American historian

Source: Politics and Administration (1900), p. 22

“A great deal of difficulty has been caused in the administration of the law, and particularly of the common law, by decisions in which technical rules have been formulated which were not true—that is, were not in accordance with the facts of the case.”

William Brett, 1st Viscount Esher (1815–1899) British lawyer, judge and politician

In re North, Ex parte Hasluck (1895), L. R. 2 Q. B. D. [1895], p. 269.

“The meaning that I have given to the word administration and which has been generally adopted, broadens considerably the field of administrative science. It embraces not only the public service but enterprises of every size and description, of every form and every purpose. All undertakings require planning, organization, command, co-ordination and control, and in order to function properly, all must observe the same general principles. We are no longer confronted with several administrative sciences but with one alone, which can be applied equally well to public and to private affairs and whose principal elements are today summarized in what we term the Administrative Theory.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: The administrative theory in the state, 1923, p. 116

“An examination of the characteristics required by the employees and heads of undertakings of every kind leads to the same conclusions as the foregoing study, which was confined largely to industrial concerns. In the home and in affairs of State, the need for administrative ability is proportional to the importance of the undertaking. Like every other undertaking, the home requires administration, that is to say planning, organization, command, coordination and control. Nothing but a theory of administration, which can be taught and then discussed by everybody, can put an end to the general uncertainty as to proper methods, which exists in the isolation of our households. There is therefore a universal need for a knowledge of administration.”

Henri Fayol (1841–1925) Developer of Fayolism

Source: Industrial and General Administration, 1916, p. 80; as cited in: Albert Lepawsky (1949), Administration, p. 7

“The fact that functions may not be separated in organization does not in any way way destroy their identity as functions… The ideal of organized efficiency is not the complete segregation but the integrated correlation |of the three primary functions… The organizer must identify these functional principles, as they appear in every job, and make them the basis of his correlation… his duty is to correlate functions as such… The duty of the manager is to correlate who performs these functions… Management however represents the scalar principle… perpendicular correlations… true horizontal correlation requires other contact… The dissemination of understanding… of common purpose, of the relation of individuals to that purpose & to each other.”

James D. Mooney (1884–1957) American businessman

Source: Onward Industry!, 1931, p. 50-59, as cited in Lyndall Urwick (1937;50)

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