“It is very important, that principal officers should be in full possession of all information necessary to enable them to judge correctly as to the industry and efficiency of subordinates of every grade.”

— Daniel McCallum

Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 40-41: Cited in Chandler (1977, p. 103)

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Canadian engineer and early organizational theorist 1815–1878

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Source: Report of the Superintendent of the New York and Erie Railroad to the Stockholders (1856), p. 40; Cited in Alfred D. Chandler, Jr. (1977) The Visible Hand: The Managerial Revolution in American Business. p. 102

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