
“Trust is the glue that holds everything together.”
Source: First Things First (1994), p. 243 <!-- Originally added as a paraphrase : The moment of making choice is the moment of truth! -->
Context: Trust is the glue that holds everything together. It creates the environment in which all of the other elements — win-win stewardship agreements, self-directing individuals and teams, aligned structures and systems, and accountability — can flourish.