Masaaki Imai: Standard

Masaaki Imai is Japanese business theorist and consultant. Explore interesting quotes on standard.

Masaaki Imai: 38 quotes2 likes

“It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored.”

“Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement.”

Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition (ed. McGraw Hill Professional, 2012), ISBN 9780071790352

“One must standardize, and thus stabilize the process, before continuous improvement can be made.”