John P. Kotter: Vision

John P. Kotter is author of The heart of Change. Explore interesting quotes on vision.
John P. Kotter: 52 quotes0 likes

“Without conviction that you can make change happen, you will not act, even if you see the vision. Your feelings will hold you back.”

John P. Kotter

Step 5, p. 115
The Heart of Change, (2002)

“No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.”

John P. Kotter

Step 3, p. 69
The Heart of Change, (2002)

“Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.”

John P. Kotter

Step 4, p. 84
The Heart of Change, (2002)

“Management is a set of processes that can keep a complicated system of people and technology running smoothly. The most important aspects of management include planning, budgeting, organizing, staffing, controlling, and problem solving. Leadership is a set of processes that creates organizations in the first place or adapts them to significantly changing circumstances. Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.”

John P. Kotter

Source: Leading Change, 1996, p. 25; cited in: avid M. Boje, Bernard Burnes, John Hassard (2012), The Routledge Companion to Organizational Change, p. 140

“Great vision communication usually means heartfelt messages are coming from real human beings.”

John P. Kotter

Step 4, p. 95
The Heart of Change, (2002)

“Budgeting is a math exercise, number crunching. Planning is a logical, linear process. Strategizing requires a great deal of information about customers and competitors, along with conceptual skills. Visioning uses a very different part of the brain than budgeting. As the name implies, it involves trying to see possible futures. It inevitably has both a creative and emotional component (e. g., “How do we feel about the options?”). When you use “orthodox planning” to create a vision, frustration and failure are inevitable.”

John P. Kotter

Step 3, p. 68
The Heart of Change, (2002)