John P. Kotter: Quotes about people

John P. Kotter is author of The heart of Change. Explore interesting quotes on people.
John P. Kotter: 52 quotes0 likes

“In successful transformations, the president, division general manager, or department head plus another five, fifteen, or fifty people with a commitment to improved performance pull together as a team.”

John P. Kotter

Source: Leading Change, 1996, p. 61; cited in: Joop Remme et al. Leadership, Change and Responsibility. 2013, p. 135

“Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.”

John P. Kotter

Step 6, p. 130
The Heart of Change, (2002)

“Whenever smart and well-intentioned people avoid confronting obstacles, they disempower employees and undermine change.”

John P. Kotter

Source: Leading Change, 1996, p. 10

“Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.”

John P. Kotter

Step 4, p. 84
The Heart of Change, (2002)

“Management is a set of processes that can keep a complicated system of people and technology running smoothly. The most important aspects of management include planning, budgeting, organizing, staffing, controlling, and problem solving. Leadership is a set of processes that creates organizations in the first place or adapts them to significantly changing circumstances. Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.”

John P. Kotter

Source: Leading Change, 1996, p. 25; cited in: avid M. Boje, Bernard Burnes, John Hassard (2012), The Routledge Companion to Organizational Change, p. 140

“Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings.”

John P. Kotter

Introduction to the 2002 edition, p. 2
The Heart of Change, (2002)