“The renewing companies treat everyone as a source of creative input. What's most interesting is that they cannot be described as either democratically or autocratically managed. Their managers define the boundaries, and their people figure out the best way to do the job within those boundaries. They give up a measure of control in order to gain control over what counts - results”

Source: The Renewal Factor, 1987, p. 7

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Robert H. Waterman 6
American writer 1950

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