“Research reveal that managers achieving better performance (i. e., greater productivity, higher earnings, lower costs, etc. ) differ in leadership principles and practices from those achieving poorer performance.”

Source: New patterns of management, (1961), p. 3

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Rensis Likert16

American statistician 1903–1981

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“Research reveal that managers achieving better performance (i. e., greater productivity, higher earnings, lower costs, etc. ) differ in leadership principles and practices from those achieving poorer performance.”

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