“Public administration is a process or a theory, not merely an accumulation of detailed facts. It is Verwaltungslehre. The object of administrative study should be to discover, first, what government can properly and successfully do, and secondly, how it can do these proper things with the utmost possible efficiency and at the least possible cost both of money and of energy.”

— Marshall E. Dimock

Source: "The Study of Administration." 1937, p. 29

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Marshall E. Dimock 15

American writer 1903–1991

Marshall E. Dimock (1903–1991) American writer

The object of administrative study should be to discover, first, what government can properly and successfully do, and secondly, how it can do these proper things with the utmost possible efficiency and at the least possible cost both of money and of energy.
Source: "The Study of Administration." 1937, p. 29

“The objective of public administration is the most efficient utilization of the resources at the disposal of officials and employees.”

Leonard D. White (1891–1958) American historian

Source: Introduction to the Study of Public Administration, 1926, p. 2

“This body of administrative literature can be taught to young men and women; perhaps also to the aged, if they are not hopeless. And it is possible by tests to discover whether or how far the process of communicating and imparting administrative knowledge has been successful, [although] not precisely in all cases. Moreover, and this is highly important, young men and women who have more or less mastered the principles, maxims, and axioms of administrative science can now, by what is called in-training, fortify their formal knowledge by living experiences in and with administration. There is, then, a science of administration, in the sense in which I have used the term, and it can be taught, learned, and used.”

Charles A. Beard (1874–1948) American historian

Source: Philosophy, Science and Art of Public Administration (1939), p. 662

“Administration has to do with getting things done; with the accomplishment of defined objectives. The science of administration is thus the system of knowledge whereby men may understand relationships, predict results, and influence outcomes in any situation where men are organized at work together for a common purpose. Public administration is that part of the science of administration which has to do with government, and thus concerns itself primarily with the executive branch, where the work of government is done, though there are obviously administrative problems also in connection with the legislative and the judicial branches. Public administration is thus a division of political science, and one of the social sciences.”

Lyndall Urwick (1891–1983) British management consultant

Source: 1930s, "Science, Value and Public Administration", 1937, p. 189

“This is a study of the public administration movement from the viewpoint of political theory and the history of ideas. It seeks to review and analyze the theoretical element in administrative writings and to present the development of the public administration movement as a chapter in the history of American political thought.”

Dwight Waldo (1913–2000) American political scientist

Preview; lead paragraph
The Administrative State, 1948

“Public administration is that part of the science of administration which has to do with government, and thus concerns itself primarily with the executive branch, where the work of government is done, though there are obviously administrative problems also in connection with the legislative and the judicial branches. Public administration is thus a division of political science, and one of the social sciences.”

Luther H. Gulick (1892–1993) American academic

Source: "Science, values and public administration," 1937, p. 189

“Procedure is not a unique feature of public administration. It is a concomitant of all organized activity, and many procedures are equally usable by private administration or public administration. Private as well as public "red tape" can be time-consuming and annoying to those affected, as anyone can testify who has tried to exchange a purchase without a sales slip or to cash a check without "proper identification.”

Dwight Waldo (1913–2000) American political scientist

Source: "Government by Procedure", 1946, p. 381-82; As cited in: Albert Lepawsky (1949), Administration, p. 595

“The really basic thing in government is policy. Bad administration, to be sure, can destroy good policy, but good administration can never save bad policy.”

Adlai Stevenson (1900–1965) mid-20th-century Governor of Illinois and Ambassador to the UN

Speech to the Los Angeles Town Club, Los Angeles, California (11 September 1952); Speeches of Adlai Stevenson (1952), p. 36
Context: In the tragic days of Mussolini, the trains in Italy ran on time as never before and I am told in their way, their horrible way, that the Nazi concentration-camp system in Germany was a model of horrible efficiency. The really basic thing in government is policy. Bad administration, to be sure, can destroy good policy, but good administration can never save bad policy.

“Every thing secret degenerates, even the administration of justice; nothing is safe that does not show how it can bear discussion and publicity.”

John Dalberg-Acton, 1st Baron Acton (1834–1902) British politician and historian

Letter (23 January 1861), published in Lord Acton and his Circle (1906) by Abbot Gasquet, Letter 74

“The book rest upon tour assumptions. It assumes that administration is a - single process, substantially uniform in its essential characteristics whether observed and therefore avoids the study of municipal administration, state administration, or federal administration as such. It is assumed that the study of administration should start from the base of management rather than the foundation of law, and is therefore more absorbed in the affairs of the American Management Association than in the decisions of the courts. It assumes that administration is still primarily an art but attaches importance to the significant tendency to transform it into a science. It assumes that administration has become, and will continue to be, the hart of the problem of modern government.”

Leonard D. White (1891–1958) American historian

Source: Introduction to the Study of Public Administration, 1926, p. ix

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