“The Management Process School : This approach to management theory perceives management as a process of getting things done through and with people operating in organized groups. It aims to analyze the process, to establish a conceptual framework for it, to identify principles underlying it, and to build up a theory of management from them. It regards management as a universal process, regardless of the type that the environment of management differs widely between enterprises and levels. It looks upon management theory as a way of organizing experience so that practice can be improved through research, empirical testing of principles, and teaching of fundamentals involved in the management process.”

—  Harold Koontz

Source: "The Management Theory Jungle," 1961, p. 175-6

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Harold Koontz 17
1909–1984

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Part 1 is an introduction to the basis of management through a study of the nature and operation of management principles (Chapter 1), a description of the various schools and approaches of management theory (Chapter 2), the functions of the manager (Chapter 3), an analytical inquiry into the total environment in which a manager must work (Chapter 4), and an introduction to comparative management in which approaches are presented for separating external environmental forces and nonmanagerial enterprise functions from purely managerial knowledge (Chapter 5)…”

Harold Koontz (1909–1984)

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Harold Koontz (1909–1984)

Source: "The Management Theory Jungle," 1961, p. 181

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Source: Principles of management, 1968, p. 1 (1968 edition)

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“The key issues facing managers in sales are no different than those faced by managers in other disciplines. Sales managers say they face problems such as "It takes us too long… we need to reduce the error rate." They want to know, "How do customers perceive us?" These issues are no different than those facing managers trying to improve in other fields. The systematic approaches to improvement are identical…. There should be no reason our familiar principles of quality and process engineering would not work in the sales process.”

Joseph M. Juran (1904–2008) Quality guru

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“Managers work with processes – leaders work with people.”

John C. Maxwell (1947) American author, speaker and pastor

Source: John C. Maxwell Official FB https://www.facebook.com/100044605381690/posts/499643584865817/?d=n

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“The various schools of or approaches to management theory that I identified nearly two decades ago, and called "the management theory jungle," are reconsidered. What is found now are eleven distinct approaches, compared to the original six, implying that the "jungle" may be getting more dense and impenetrable. However, certain developments are occurring which indicate that we may be moving more than people think toward a unified and practical theory of management.”

Harold Koontz (1909–1984)

Source: "The Management Theory Jungle Revisited," 1980, p. 175 abstract

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