"Total System Failure"
Juliana's Pony: Total System Failure (2000)
“Systems Are Seductive. They promise to do a hard job faster, better, and more easily than you could do it by yourself. But if you set up a system, you are likely to find your time and effort now being consumed in the care and feeding of the system itself. New problems are created by its very presence. Once set up, it won't go away, it grows and encroaches. It begins to do strange and wonderful things. Breaks down in ways you never thought possible. It kicks back, gets in the way, and opposes its own proper function. Your own perspective becomes distorted by being in the system. You become anxious and push on it to make it work. Eventually you come to believe that the misbegotten product it so grudgingly delivers is what you really wanted all the time. At that point encroachment has become complete. You have become absorbed. You are now a systems person.”
Source: General systemantics, an essay on how systems work, and especially how they fail..., 1975, p. 90 as cited in: Robert B. Seidensticker (2006) Future Hype: The Myths of Technology Change. p. 45
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John Gall 13
American physician 1925–2014Related quotes
Rise to the Stature of the Divine within You, Ensign, Nov 1989, 94.
Source: Systemantics: the underground text of systems lore, 1986, p. 27 cited in: Kevin Kelly (1988) Signal: communication tools for the information age. p. 7
Talk to schoolchildren in Oyster Bay, Christmastime (1898), as quoted in The Bully Pulpit : A Teddy Roosevelt Book of Quotations (2002) by H. Paul Jeffers, p. 22
1890s