“The technique of management, in its human relationships, can be best described as the technique of handling or managing people, which should be based on a deep and enlightened human understanding. The technique of organization may be described as that of relating specific duties or functions in a completely coordinated scheme. This statement of the difference between managing and organizing clearly shows their intimate relationship. It also shows, which is our present purpose, that the technique of organizing is inferior, in logical order, to that of management. It is true that a sound organizer may, because of temperamental failings, be a poor manager, but on the other hand it is inconceivable that a poor organizer may ever make a good manager… The prime necessity in all organization is harmonious relationships based on integrated interests, and, to this end, the first essential is an integrated and harmonious relationship in the duties, considered in themselves.”
Source: Onward Industry!, 1931, p. 14-15; As cited in: Morgen Witzel (2003) Fifty Key Figures in Management. p. 197-8
Help us to complete the source, original and additional information
James D. Mooney 36
American businessman 1884–1957Related quotes
Source: A stakeholder approach to strategic management, 1984, p. 52

“Human experience shows that people, not organizations or management systems, get things done.”
The Rickover Effect (1992)
Context: What it takes to do a job will not be learned from management courses. It is principally a matter of experience, the proper attitude, and common sense — none of which can be taught in a classroom... Human experience shows that people, not organizations or management systems, get things done.
Source: Onward Industry!, 1931, p. 50-59, as cited in Lyndall Urwick (1937;50)
Source: Management and technology, Problems of Progress Industry, 1958, p. 21-22
“A technique for treating large, complex organizations;”
Sociology and modern systems theory (1967)
Source: "A configurational perspective on key account management", 2002, p. 46