“Managers cannot learn from doing things right, only from doing them wrong”
Source: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 37 cited in: Andrew Carey (2008) Inside Project Red Stripe: Incubating Innovation and Teamwork at the Economist. p. 49.
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Russell L. Ackoff 70
Scientist 1919–2009Related quotes

“Management is doing things right; leadership is doing the right things.”
Misattributed
Variant: Efficiency is doing the thing right. Effectiveness is doing the right thing.
Source: The Essential Drucker
“Management is doing things right; leadership is doing the right things.”
Peter Drucker, and Warren Bennis, as quoted in Seven Habits of Highly Effective People (1989) by Stephen R. Covey, p. 101
1980s

“Management is doing things right; leadership is doing the right things.”
Peter Drucker, and Warren Bennis, as quoted by Covey, in The Seven Habits Of Highly Effective People (1989), this has sometimes become misattributed to him.
Misattributed
Bennis Warren and Burt Nanus (1985) Leaders: The Strategies for Taking Charge. Harper and Row. p. 21
1980s
Source: 1970s, Ecodynamics: A New Theory Of Societal Evolution, 1978, p. 42

"Shoaku makusa : Not Doing Wrong Action" as translated by Anzan Hoshin roshi and Yasuda Joshu Dainen roshi (2007)