Source: 1960s - 1970s, The Design of Inquiring Systems (1971), p. 9; cited in Daniel J. Power (2004) Decision Support Systems: Frequently Asked Questions. p. 23
“To conceive of knowledge as a collection of information seems to rob the concept of all of its life. Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters.”
Source: 1960s - 1970s, The Design of Inquiring Systems (1971), p. 10; cited in Daniel J. Power (2004) Decision Support Systems: Frequently Asked Questions, p. 23
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C. West Churchman 64
American philosopher and systems scientist 1913–2004Related quotes

When asked "What innovation will most alter how we live in the next few years, as quoted in TIME magazine (24 October 2005)

As cited in: Jeff A. Riley and Kemal A. Delic (2010) "Enterprise Knowledge Clouds". In: Handbook of Cloud Computing. Borko Furht, Armando Escalante ed. Springer 2010.
Towards a Systems Theory of Organization, 1985, From Data to Wisdom, 1989
Warren G. Bennis (1990) Why leaders can't lead: the unconscious conspiracy continues. p. 143
1990s
Source: Conceptual Structures, 1984, p. 76 as cited in: Jacques Demongeot (1988) Artificial intelligence and cognitive sciences. p. 179

“Knowledge is a tool, and like all tools, its impact is in the hands of the user.”
Source: The Lost Symbol

" Knowledge and Information http://naggum.no/erik/knowledge.html".

Letter to Jean Cruveilhier (1837), as quoted by William Coleman, Death is a Social Disease: Public Health and Political Economy in Early Industrial France (1982)