“One cannot help but be struck by the diversity that characterizes efforts to study the management process. If it is true that psychologists like to study personality traits in terms of a person's reactions to objects and events, they could not choose a better stimulus than management science. Some feel it is a technique, some feel it is a branch of mathematics, or of mathematical economics, or of the "behavioral sciences," or of consultation services, or just so much nonsense. Some feel it is for management (vs. labor), some feel it ought to be for the good of mankind — or for the good of underpaid professors.
But this diversity of attitude, which is really characteristic of all fields of endeavor, is matched by another and more serious kind of diversity. In the management sciences, we have become used to talking about game theory, inventory theory, waiting line theory. What we mean by "theory" in this context is that if certain assumptions are valid, then such-and-such conclusions follow. Thus inventory theory is not a set of statements that predict how inventories will behave, or even how they should behave in actual situations, but is rather a deductive system which becomes useful if the assumptions happen to hold. The diversity of attitude on this point is reflected in two opposing points of view: that the important problems of management science are theoretical, and that the important problems are factual.”

— C. West Churchman

quote in: Fremont A. Shull (ed.), Selected readings in management https://archive.org/stream/selectedreadings00shul#page/n13/mode/2up, , 1957. p. 7-8
1940s - 1950s, "Management Science — Fact or Theory?" 1956

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C. West Churchman 64

American philosopher and systems scientist 1913–2004

George Frederick James Temple (1901–1992) British mathematician

100 Years of Mathematics: a Personal Viewpoint (1981)

“Another way of emphasizing this diversity is to argue that if one cannot forecast (predict), one does not have a theory, and that forecasting is the weakest link in the chain of the management sciences at present. Indeed, if one cannot predict one cannot measure, and if one cannot measure, then there is no "theory."
This argument will seem entirely too strong to some. We do "forecast" in terms of probability distributions, and we do make measurements in terms of "costs." Of course, the management scientist has done all sorts of things with the concept of cost which few cost accountants would condone. But in the laboratory and outside it in industrial studies, one sees the emergence of a cost concept which eventually should revolutionize the measurements in managerial policy-making.
Theory and fact are just two sides of the same coin, but the two sides of a coin are different, and this difference will continue to characterize the development of management science.”

C. West Churchman (1913–2004) American philosopher and systems scientist

quote in: Fremont A. Shull (ed.), Selected readings in management https://archive.org/stream/selectedreadings00shul#page/n13/mode/2up, , 1957. p. 8
1940s - 1950s, "Management Science — Fact or Theory?" 1956

“The young mathematical disciple 'topology' might be of some help in making psychology a real science.”

Kurt Lewin (1890–1947) German-American psychologist

Source: 1930s, Principles of topological psychology, 1936, p. vii.

“The essential trait in the moral consciousness, is the control of some feeling or feelings by some other feeling or feelings.”

Herbert Spencer (1820–1903) English philosopher, biologist, sociologist, and prominent classical liberal political theorist

Source: The Principles of Ethics (1897), Part I: The Data of Ethics, Ch. 7, The Psychological View

“If the system exhibits a structure which can be represented by a mathematical equivalent, called a mathematical model, and if the objective can be also so quantified, then some computational method may be evolved for choosing the best schedule of actions among alternatives. Such use of mathematical models is termed mathematical programming.”

George Dantzig (1914–2005) American mathematician

Source: Linear programming and extensions (1963), p. 2

“Many psychologists, sociologists and especially anthropologists and psychiatrists raise serious objections against routine attempts to "extend the methods of the of the physical sciences" to the study of man. These objections cannot be dismissed simply on the grounds that they are not constructive; for inherent in the objections may well be a conviction that there can never be a "behavioral science" as scientists understand science. Whether there can be such a science or not will be decided neither by citing successful applications of "scientific method" to carefully circumscribed sectors of human behavior nor by pointing out what has not yet been done. Therefore on the question of whether a behavioral science can in principle be constructed, we shall take no sides. That some kinds of human behavior can be described and even predicted in terms of objectively verifiable and quantifiable data seems to us to have been established.”

Anatol Rapoport (1911–2007) Russian-born American mathematical psychologist

Source: 1960s, Prisoner's dilemma: A study in conflict and cooperation (1965), p. v

“Of what value is the study of management?
The study of management has been omitted from the student's training until comparatively recently, for a very different reason than was psychology. It was never doubted that a knowledge of management would be of great value to anyone and everyone, and many were the queer schemes for obtaining that knowledge after graduation. It was doubted that management could be studied otherwise than by observation and practice. Few teachers, if any, believed in the existence, or possibility, of a teaching science of management. Management was assumed by many to be an art, by even more it was thought to be a divinely bestowed gift or talent, rather than an acquired accomplishment. It was common belief that one could learn to manage only by going out on the work and watching other managers, or by trying to manage, and not by studying about management in a class room or in a text book; that watching a good manager might help one, but no one could hope really to succeed who had not " the knack born in him."”

Lillian Gilbreth (1878–1972) American psychologist and industrial engineer

Source: Psychology of management, 1914, p. 2-3

“Origami helps in the study of mathematics and science in many ways. … Using origami anyone can become a scientific experimenter with no fuss.”

Martin David Kruskal (1925–2006) American mathematician

at the AAAS meeting: Mathematics and Science of Origami: Visualize the Possibilities, February 15, 2002, as quoted by Science Daily Origami Helps Scientists Solve Problems http://www.sciencedaily.com/releases/2002/02/020219080203.htm, February 21, 2002.

“[The Hawthorne studies was] perhaps the first major social science experiment… and we feel that continued efforts in this direction will yield rich returns in the development of the social sciences.”

William Foote Whyte (1914–2000) American sociologist

William Foote Whyte (1946), Industry and Society, New York. p. v-vi; Cited in: Richard Gillespie (1993), Manufacturing Knowledge: A History of the Hawthorne Experiments. p. 255

“Laplace created a number of new mathematical methods that were subsequently expanded into branches of mathematics, but he never cared for mathematics except as it helped him to study nature.”

Morris Kline (1908–1992) American mathematician

Source: Mathematical Thought from Ancient to Modern Times (1972), p. 495

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