The Art of Persuasion
Context: Whilst in speaking of human things, we say that it is necessary to know them before we can love them... the saints on the contrary say in speaking of divine things that it is necessary to love them in order to know them, and that we only enter truth through charity.
“The reason why so few persons are agreeable in conversation is that each thinks more of what he desires to say, than of what the others say, and that we make bad listeners when we want to speak. Yet it is necessary to listen to those who talk, we should give them the time they want, and let them say even senseless things; never contradict or interrupt them; on the contrary, we should enter into their mind and taste, illustrate their meaning, praise anything they say that deserves praise, and let them see we praise more from our choice than from agreement with them. To please others we should talk on subjects they like and that interest them, avoid disputes upon indifferent matters, seldom ask questions, and never let them see that we pretend to be better informed than they are.”
Reflections on Various Subjects (1665–1678), V. On Conversation
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François de La Rochefoucauld 156
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Lectures
“We have two ears and one mouth, so we should listen more than we say.”
As quoted in Diogenes Laërtius Lives and Opinions of Eminent Philosophers, vii. 23.
Variant translation: The reason why we have two ears and only one mouth is that we may listen the more and talk the less.
Jean Vanier, From Brokenness to Community, 1992, pp 35-36
From books
Reflections on Various Subjects (1665–1678), I. On Confidence
“People are watching the way we act, more than they are listening to what we say.”