“No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.”

Step 3, p. 69
The Heart of Change, (2002)

Adopted from Wikiquote. Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer serv…" by John P. Kotter?
John P. Kotter photo
John P. Kotter 26
author of The heart of Change 1947

Related quotes

Frantz Fanon photo
Mark Hurd photo

“We should not get scared about innovation. It makes us more efficient and frees up capital for our customers to reinvest in other things.”

Mark Hurd (1957–2019) American businessman, philanthropist and CEO of Oracle

Interview with Recode: "Oracle co-CEO Mark Hurd on Recode Decode" https://www.recode.net/2017/7/5/15917638/transcript-oracle-co-ceo-mark-hurd-onstage-cloud-computing-saas-on-recode-decode (05 July 2017)

Philip Kotler photo
Andrea Pirlo photo

“I perceive the game in a different way. It's a question of viewpoints, of having a wide field of vision. Being able to see the bigger picture.”

Andrea Pirlo (1979) Italian footballer

<i>I Think Therefore I Play</i>, 2014 [p. 12]

Steve Blank photo

“In a startup, founders define the product vision and then use customer discovery to find customers and a market for that vision.”

Steve Blank (1953) American businessman

Source: The Startup Owner’s Manual (2012), p. 25.

George Orwell photo

“The issue truth-versus-untruth is as far as possible kept in the background.”

George Orwell (1903–1950) English author and journalist

"The Prevention of Literature" (1946)
Context: The enemies of intellectual liberty always try to present their case as a plea for discipline versus individualism. The issue truth-versus-untruth is as far as possible kept in the background. Although the point of emphasis may vary, the writer who refuses to sell his opinions is always branded as a mere egoist. He is accused, that is, either of wanting to shut himself up in an ivory tower, or of making an exhibitionist display of his own personality, or of resisting the inevitable current of history in an attempt to cling to unjustified privileges.

James K. Morrow photo

“It was not a question of regressive old ideas versus enlightened new ideas, but of reasonable caution versus arrogant caprice.”

James K. Morrow (1947) (1947-) science fiction author

Source: The Wine of Violence (1981), Chapter 4 (p. 46)

Lawrence Lessig photo

“This is not a left and right issue. This is the important thing to recognize: This is not about conservatives versus liberals.”

Lawrence Lessig (1961) American academic, political activist.

OSCON 2002
Context: This is not a left and right issue. This is the important thing to recognize: This is not about conservatives versus liberals.
In our case, in Eldred, we have this brief filed by 17 economists, including Milton Friedman, James Buchanan, Ronald Kost, Ken Arrow, you know, lunatics, right? Left-wing liberals, right? Friedman said he'd only join if the word "no-brainer" existed in the brief somewhere, like this was a complete no-brainer for him. This is not about left and right. This is about right and wrong. That's what this battle is.

“Successful innovators focused on technology as a driver of value, not just as a tool for operational efficiency.”

Constantinos C. Markides (1960) Cypriot business theorist

Source: Game-Changing Strategies, 2013, p. 66

James Martin (author) photo

Related topics