“To supply goods is a source of profit, but to supply services is a ' burden upon industry '. It is for this reason that when, as a nation, ' we have never had it so good ' we find that we ' cannot afford ' just what we most need.”

Source: Contributions to Modern Economics (1978), Chapter 21, Latter-Day Capitalism, p. 239

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Joan Robinson 46
English economist 1903–1983

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“To supply goods is a source of profit, but to supply services is a ' burden upon industry.”

Joan Robinson (1903–1983) English economist

It is for this reason that when, as a nation, ' we have never had it so good ' we find that we ' cannot afford ' just what we most need.
Source: Contributions to Modern Economics (1978), Chapter 21, Latter-Day Capitalism, p. 239

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“The dictionary definition of communication […] includes the communication of goods and supplies. […] But transport of goods is not communication in the sense we are adopting here, and does not raise the same subtle and difficult questions. What "goods" do we exchange when we send messages to one another?”

Colin Cherry (1914–1979) British scientist

"… symbols do not carry meaning as trucks carry coal. Their function is to select from alternatives within a given context." (paraphrased by Ernst Gombrich in his Inaugural Lecture at University College London in February 1957, and quoted in memory of Colin Cherry. http://www.gombrich.co.uk/showdoc.php?id=27
Reddy, Michael J. (1979). "The conduit metaphor: A case of frame conflict in our language about language," in: Andrew Ortony ed., Metaphor and Thought, Cambridge University Press. (See: Metalanguage)
The 'transmission' view of communication, as criticized in favor of the 'ritual' view by James Carey (1985) in: Communication as Culture: Essays on Media and Society (Boston: Unwin-Hyman).
Source: On Human Communication (1957), What Is It That We Communicate?, p. 9

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