“The manner in which the subordinates do their work has incontestably a great effect upon the ultimate result, but the operation of management has much greater effect.”

— Henri Fayol

Source: The administrative theory in the state, 1923, p. 102 cited in: Göran Svensson, Greg Wood, (2006) "Sustainable components of leadership effectiveness in organizational performance", Journal of Management Development, Vol. 25 Iss: 6, pp.522 - 534

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Henri Fayol27

Developer of Fayolism 1841–1925

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