“But as important as it is to see what's going on, it's unlikely that merely understanding the situation will do much to improve it. If you're interested in change, you need to develop a sense of possibility.”

“Understanding is better than ignorance. Ignorance, unlike life, unlike narrative, is static. Understanding implies a forward motion, thus the possibility of change.”

“Imaginization is about improving our abilities to see and understand situations in new ways.”

“It is not praised if you are the only one to understand what you speak
interesting is the situation when you speak and the others understand.”

“When you're too mad and too rattled to see straight, you're bound to make mistakes. You can't go on and on for years being miserable about a situation and not have it change you. You get so you can't stand yourself.”

“Information practice… consists of two activities that we may call diagnosis and prevention. Diagnosis is identifying what is the most probable information need of a user in a particular state of information want. Provision is deciding what action is most likely to meet that need. Information science seeks to understand the potential range of user situations giving rise to information want and needs; to develop methods of identifying the actual information needed; to understand and expand the range of possible ways of satisfying information need; and to develop methods of deciding what way is most likely to be effective in a particular case.”

“You don't want to write a big comment that tells others how to make a change they might want to make, because you don't know what change they're going to want to make. Better to have the attitude that you can't help future programmers make their changes. All you can do is make it easy for them to understand what you were trying to do. And it will be easiest for them to understand what you were trying to do if you were very careful to not try to do too much.”

“Will you understand what I'm going to tell you? … No, you're not going to be able to understand it. … That is because I don't understand it. Nobody does.”

“We need to get to a situation where we understand what we stand for and how much power we have, we are not fully conscious of how we form people’s mindset and how we change people’s mind.”

“No matter what challenging situation you may find yourself in, imagine the best outcome of it and feel it! When you do, you will change the circumstances, and you will change the situation into what you want!”