“Effective coordination of throughput required the placing of vigorous management controls over these despots.”
Source: The Visible Hand (1977), p. 266; Cited in: Best (1990, p. 56).
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Alfred D. Chandler, Jr. 14
American historian 1918–2007Related quotes

Adrian J. Slywotzky, Karl Weber (2007) The Upside: The 7 Strategies for Turning Big Threats into Growth Breakthroughs. Crown Business, London. p. 219.

“The less sure managers are of their opinions, the more vigorously they defend them.”
Source: 2000s, A little book of f-laws: 13 common sins of management, 2006, p. 8, bold text cited in: Gregory H. Watson (2010).
Context: The less sure managers are of their opinions, the more vigorously they defend them. Managers do not waste their time defending beliefs they hold strongly – they just assert them. Nor do they bother to refute what they strongly believe is false.

[Chryssides, George D., The A to Z of New Religious Movements, The Scarecrow Press, Inc., 2006, 0810855887, 163].
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Source: The Managerial Revolution, 1941, p. 71–72; As cited in: Stijn Maria Verhagen (2005). Zorglogica’s uit balans. p. 300

No. 13
1790s, Discourses on Davila (1790)
Context: Property must be secured, or liberty cannot exist. But if unlimited or unbalanced power of disposing property, be put into the hands of those who have no property, France will find, as we have found, the lamb committed to the custody of the wolf. In such a case, all the pathetic exhortations and addresses of the national assembly to the people, to respect property, will be regarded no more than the warbles of the songsters of the forest. The great art of law-giving consists in balancing the poor against the rich in the legislature, and in constituting the legislative a perfect balance against the executive power, at the same time that no individual or party can become its rival. The essence of a free government consists in an effectual control of rivalries. The executive and the legislative powers are natural rivals; and if each has not an effectual control over the other, the weaker will ever be the lamb in the paws of the wolf. The nation which will not adopt an equilibrium of power must adopt a despotism. There is no other alternative. Rivalries must be controlled, or they will throw all things into confusion; and there is nothing but despotism or a balance of power which can control them.
Source: Quality Software Management: Volume 2, First-order measurement, 1993, p. 9
“If cybernetics is the science of control, management is the profession of control”
Source: Decision and control: the meaning of operational research and management cybernetics, 1966, p. 239 cited in: A. Ghosal (1978) Applied cybernetics: its relevance in operations research. p. 2 and many other sources.