“There are two prime requisites in efficient staff service, coordination and infiltration. The tertn "co-ordination" describes the necessary method of sound staff procedure, but "infiltration of knowledge" is the ultimate purpose of all staff activities. Staff service is not alone for the top leader. It comes to him first, for he needs it in the making of his initial decisions, but the subordinates in the scalar chain, down to the very rank and file, likewise need it in the intelligent execution of all plans.”

—  James D. Mooney

Source: Onward Industry!, 1931, p. 73

Adopted from Wikiquote. Last update June 3, 2021. History

Help us to complete the source, original and additional information

Do you have more details about the quote "There are two prime requisites in efficient staff service, coordination and infiltration. The tertn "co-ordination" des…" by James D. Mooney?
James D. Mooney photo
James D. Mooney 36
American businessman 1884–1957

Related quotes

“Just as the chief executive is aided by staff officials in the carrying out of his program, so also do subordinate line executives establish normal and continuous relationships with staff officials in the development of their work. If the line official cannot satisfy the staff assistant as to the necessity of his proposal, then the door of the executive's office must be open to him and he should be free to state his recommendation, explain any points of difference he has with the staff assistant, and leave the decision to his superior. As a general proposition also, if the decision is close, the chief executive should decide in favor of the line official, since presumably he knows his own needs better than any staff assistant because he is closer to them and is responsible for results. If the chief executive fails to back him up then he is bound to feel that his judgment is in question. This injures his initiative and self-confidence-as well as his confidence in his superior-and is to be avoided if possible. Ordinarily, however, if both line and staff men are competent, they will be able to reach an agreement and make a unified recommendation. Close decisions are rare when all the facts are known.”

Marshall E. Dimock (1903–1991) American writer

Source: "The Meshing of Line and Staff", 1945, pp. 102-104, as cited in Albert Lepawsky (1949), Administration, p. 306-7

“The informative phase refers to those things which authority should know in framing its decisions; the advisory, to the actual counsel based on such information; the supervisory, to both preceding phases as applied to all the details of execution. The point is that the line represents the authority of man; the staff, the authority of ideas. The staff is purely an auxiliary service. Its function is to be informative and advisory with respect to both plans and their execution. This is implicit in the word "staff" which is something to support or lean upon but without authority to decide or initiate.”

James D. Mooney (1884–1957) American businessman

Source: Onward Industry!, 1931, p. 60

Mahmoud Ahmadinejad photo

“September eleven was not a simple operation. Could it be planned and executed without coordination with intelligence and security services—or their extensive infiltration?”

Mahmoud Ahmadinejad (1956) 6th President of the Islamic Republic of Iran

Paragraph 24
2006, Letter to George W. Bush, 2006

“The staff officer must be kept in his place. But this does not mean that he must be kept down, that he must be discouraged, that his initiative and imagination must be checked. On the contrary, all these characteristics should be encouraged. The important question is, through what channel are they to be directed? They should, of course, Bow through the responsible operating executive, not around him.
This process may be described in terms of the following sequence: the staff official makes a recommendation; it is approved by the responsible executive who, in his authoritative capacity, announces to those below him in the hierarchy that the recommendation is going to be adopted. Thereafter there are many details in connection with putting it into effect that can be carried out more effectively by the staff official than by the line official and with a saving of time to the latter. So long as the subordinates in the hierarchy are aware that this delegation is authorized and that the staff officer is not acting independently, unification of managerial responsibility is not impaired and there is no loss of influence and responsibility in the part of the executive.”

Marshall E. Dimock (1903–1991) American writer

Source: "The Meshing of Line and Staff", 1945, pp. 102-104, as cited in Albert Lepawsky (1949), Administration, p. 306-7

Masaaki Imai photo

“Be present with your co-workers and staff.”

Masaaki Imai (1930) Japanese business theorist and consultant
Nigel Cumberland photo

“The working world needs more empathic leaders, staff and colleagues. A person’s high level of empathy will make up for a wide array of other skills and attributes.”

Nigel Cumberland (1967) British author and leadership coach

Source: Your Job-Hunt Ltd – Advice from an Award-Winning Asian Headhunter (2003), Successful Recruitment in a Week (2012) https://books.google.ae/books?idp24GkAsgjGEC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIGjAA#vonepage&qnigel%20cumberland&ffalse, Managing Teams in a Week (2013) https://books.google.ae/books?idqZjO9_ov74EC&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIIDAB#vonepage&qnigel%20cumberland&ffalse, Secrets of Success at Work – 50 techniques to excel (2014) https://books.google.ae/books?id4S7vAgAAQBAJ&printsecfrontcover&dqnigel+cumberland&hlen&saX&ved0ahUKEwjF75Xw0IHNAhULLcAKHazACBMQ6AEIJjAC#vonepage&qnigel%20cumberland&ffalse, p.37

Jim Butcher photo

“Harry Dresden: You don't explain to the janitorial staff how your company is a part of a sinister organization with goals of global infiltration and control. You just tell them to clean the floor.”

Jim Butcher The Dresden Files

The Dresden Files, Changes (2010)

“A crown is a pitiless master, harsher than the staff of a pig-keeper; while a staff bears up, a crown weighs down, beyond the strength of any man to wear it lightly.”

Lloyd Alexander The Chronicles of Prydain

Source: The Chronicles of Prydain (1964–1968), Book V : The High King (1968), Chapter 10 (King Math)

Nikolai Krylenko photo

“We will secure peace, over the corpses of the counterrevolutionary command staff if necessary.”

Nikolai Krylenko (1885–1938) Russian revolutionary, politician and chess organiser

Krylenko after being named commander-in-chief on the Russian Army in November 1917. Quoted in Brian Taylor, Politics and the Russian Army: Civil-Military Relations, 1689-2000

Jonathan Swift photo

“Bread is the staff of life.”

Jonathan Swift book A Tale of a Tub

Preface
A Tale of a Tub (1704)

Related topics